Shipping Policy
Shipping Policy
At 𝑺𝒂𝒏𝒐𝒐𝒔𝒉𝒂, we are committed to ensuring that your order reaches you on time and in perfect condition. Please read the following shipping and delivery terms carefully.
Domestic Shipping (Within India)
We offer free shipping within Noida.
For orders outside Uttar Pradesh, a shipping charge starting at Rs.150 will apply, depending on the delivery location.
Delivery timelines usually range from 2 to 10 business days, depending on the pincode and courier availability.
Deliveries are made between Monday to Saturday, 9 AM – 7 PM (excluding Sundays and public holidays).
Delivery time may vary due to unforeseen circumstances such as courier delays, strikes, festivals, or extreme weather conditions.
International Shipping
For international orders, shipping charges will apply and will be calculated at checkout or communicated after the order is placed.
Estimated delivery time ranges from 7 to 15 business days, depending on the destination country.
Delays caused by customs clearance are beyond our control and not included in the estimated delivery period.
Customs duties, import taxes, or additional charges (if applicable) must be paid by the customer as per their country’s laws.
Delivery Issues
If you have any concerns regarding your delivery status or package condition, please notify us within 24 hours of receiving the order.
To report an issue, contact us with your order ID and details of the concern at:
📧 Email: sanooshatjewel@yahoo.com
📞 Phone: +91 8980035577
Please note: Complaints raised after 24 hours of delivery will not be entertained.
Fair Usage Policy
To maintain smooth operations and fair service for all customers:
Accounts that repeatedly cancel, return, or refuse deliveries without valid reasons may face restrictions.
Such users may lose access to benefits like free shipping in the future.
Track Your Order
Once your order is dispatched, you will receive an email and/or SMS confirmation with a tracking link.
You can use this link to track your order status until it is successfully delivered.
Our Courier Partners
We work with trusted and reliable courier partners across India and internationally to ensure safe, secure, and timely delivery.
All packages are insured during transit for added security.
For any delivery-related assistance, please contact us within 24 hours at:
📧 Email: sanooshatjewel@yahoo.com
📞 Phone: +91 8980035577
Sanoosha is a crystal-inspired brand by Indresh Sharma, offering authentic and energy-cleansed crystals crafted to heal, uplift, and empower your spiritual journey.
Contact Us
- sanooshatjewel@yahoo.com
- 8980035577
- B-65, second Floor, sector- 56, Noida-201301