Return and Refunds Policy

Order Cancellation

You may cancel your order within 7 hours of placing it, provided it hasn’t been shipped.
To cancel, please contact us immediately via email or phone.

Return Conditions

We accept returns under the following conditions:

The return request is made within 7 days of delivery.
The product is unused, unwashed, and in its original packaging.
All tags and invoices are intact.

Non-returnable items include:

Products marked as “Final Sale” or “Non-Returnable.”

Return Process

To initiate a return, email your request to sankalpinser24@gmail.com with your order number and reason for return.
Once approved, you will receive return instructions via email.
Please pack the item securely and ship it to the provided address.

Note: Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refund Process

Refunds will be initiated only after the returned item passes a quality inspection.
The refund will be credited to your original payment method within 7 business days after approval.

If you wish to request a replacement, please do so within 24 hours of receiving the product.
The replacement product will be delivered within 5–7 business days after confirmation.

Contact Support

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to us using the details below:

📧 Email: sanooshatjewel@yahoo.com
📞 Phone: +91 8980035577
📍 Location: B-65, Second Floor, Sector-56, Noida-201301
🌐 Website: https://sanoosha.com/

We are always happy to assist you and ensure your experience with us remains smooth, secure, and satisfactory.

Return and Refunds Policy